Anti-Money Laundering (AML) Policy
1. Purpose
This policy sets out MelonGram's commitment to detecting, preventing, and reporting money laundering and related financial crimes. It applies to all staff, agents, and activities related to our UK to Nigeria money transfer service.
2. Our Obligations
As a UK-regulated financial services provider, MelonGram is required to comply with:
- The Proceeds of Crime Act 2002.
- The Terrorism Act 2000.
- The Money Laundering Regulations 2017.
- The Financial Action Task Force (FATF) guidelines.
3. Risk-Based Approach
MelonGram adopts a risk-based approach to AML compliance. We assess each customer, transaction, and business relationship against defined risk criteria and apply proportionate controls accordingly.
4. Customer Due Diligence (CDD)
All users of MelonGram must complete identity verification before sending money. We conduct ongoing monitoring of transactions and may apply enhanced due diligence for higher-risk customers or transactions.
5. Transaction Monitoring
MelonGram continuously monitors transactions for patterns that may indicate money laundering, fraud, or other financial crime. Unusual or suspicious transactions are escalated to our compliance team for review.
6. Suspicious Activity Reporting
If we suspect or have reasonable grounds to suspect money laundering or financing of terrorism, we are legally obligated to report this to the UK National Crime Agency (NCA) via a Suspicious Activity Report (SAR). We cannot inform a customer that such a report has been made.
7. Record Keeping
We maintain records of all customer due diligence, transactions, and suspicious activity reports for a minimum of five years in compliance with UK legal requirements.
8. Staff Training
All MelonGram staff receive regular training on AML obligations, red flags, and internal reporting procedures.
9. Contact
AML concerns or queries can be directed to our compliance team:
- Email: compliance@melongram.com

